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Terms & Conditions

Silly Point Wines Ltd:

Registered Address: 21 Bedford Square, London ,WC1B 3HH

Terms and Conditions of Business and Use

Last updated 08 July 2013

 

Just so you know

 

In order to buy wine from us or use our web site you must do so according to these terms and conditions. Buying through it means that you are agree to be bound by them.

You also need to need to be over 18 to buy wine from our website. By using this website and buying wine, you confirm that you are over the age of 18.

Silly Point Wines reserves the right to change these Terms and Conditions by updating this page, but we won’t use these pages to update promotions we run.

1 Sales and Delivery

 

We comply fully with our obligations under the Consumer Protection (Distance Selling) Regulations 2000.

1.1 Delivery – Delivery charges, where applicable, are shown on the website and will be added to your trolley at the time of purchase. We will attempt to dispatch your products within 3 days of placing your order. Please see the Delivery section for full details.

1.2 Availability – We will make every attempt to give you the most accurate availability when we take your order. In the unlikely event that we are unable to fulfill your order, we will contact you was soon as possible to discuss alternatives, usually within 24 hours

1.3 Customer satisfaction – We want you to enjoy your wine and be happy with our service. If you have any feedback for us, please call us on 0203 478 3855 or email us at ask@sillypointwines.com

 

2 Prices and payment

2.1 All prices are quoted in pounds sterling. Prices are quoted per bottle for your information only. The minimum order is 6 bottles, and prices are quoted per half case of 6 bottles, for all 75ml still wine. The prices include Value Added Tax at the prevailing rate, unless otherwise specified. Delivery charges may apply.

 

3 Age restriction

3.1 We won't sell wine to anyone who isn't 18 years old or over. By placing an order you confirm that you are at least 18 years old.

3.2 If you are buying a case of wine as a gift - the recipient must also be over 18 years old.

3.3 If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the wine is unable to produce appropriate ID, unfortunately our couriers will be unable to leave the wine, and a delivery charge of £8.95 will be made for re-delivery.

3.4 Once the wine has been delivered, according to your original delivery instructions, it becomes the recipient's responsibility.

 

4 Cancellations

4.1 You have the right to cancel your order for any reason whatsoever at any time up to 7 working days from the day after the date you receive your wine, provided all of the bottles are unopened and intact and returned to us in good condition.

4.2 In order to cancel your order you must notify us by email on ask@sillypointwines.com. There is a returns charge of £8.95.

4.3 We shall reimburse the price of the wine within 30 days from the date we receive the wine at our warehouse. If the wine is not in a saleable condition, we will offer a re-delivery at a charge of £8.95

 

5 Returns

5.1 If some or all of the bottles of wine in a case are broken or spoiled when they are delivered you should notify us as soon as possible. You may choose either to return the whole case or just the affected bottles for a refund.

5.2 You must notify us of all wines which are due to be returned for any of the reasons stated in this clause within 7 days from delivery of the wine. You can notify us by email at ask@sillypointwines.com

5.3 Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty goods. Further information about your rights is available from your Local Authority Trading Standards Department or Citizen's Advice Bureau.

 

6 Intellectual Property Rights

6.1 You agree and acknowledge that we own or are licensed to use all copyright, database rights, trade marks and other intellectual property rights in and to all parts of this web site, and to the business of Silly Point Wines Ltd

6.2 You are entitled to use our web site in accordance with these Terms and Conditions only. You must obtain our prior written consent before you use our web site or any part of it in any other manner.

 

7 Guarantees

7.1 We warrant that the wines will be of satisfactory quality and fit for their general purpose at the time we dispatch it. Wine is an organic product, and must be stored in appropriate conditions to retain it’s quality. We guarantee that our wine has been transported and stored in an appropriate environment.

 

8 Limitation of liability

8.1 Nothing in these Terms and Conditions shall exclude Silly Point Wines Ltd from liability for personal injury or death caused by its negligence.

 

8.2 We will not be liable for any loss or damage caused by us or our employees or agents in circumstances where:

i. loss or damage was not foreseeable to both parties when the contract was formed;

ii. loss or damage was not caused by any breach on the part of Silly Point Wines Ltd

 

8.3 Silly Point Wines will not be liable for loss or damage caused by the customer handling the wine. In particular we will not be liable for spillages or breakages.

 

8.4 Customers should also be aware of the following inherent risks and warnings:

i. Alcohol should be consumed in moderation.

ii. A case of wine is heavy so extra care should be taken when lifting it. If you are concerned about the weight we advise that you transfer the bottles 1 or 2 at a time.

iii. Red wine in particular may cause staining if spilt so extra care should be taken

iv. Sparkling wines can be volatile due to the build up of gasses extra care should be taken when opening these.

 

9 General

9.1 We shall not be liable for any delay in delivering your wine if that delay or failure is caused by circumstances beyond our control such as, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, fire, flood, storm or Act of God, failure of ISP or telecommunications provider in connection with the performance of this Agreement.

 

9.2 Silly Point Wines Ltd may change or add to these terms and conditions for security, legal or regulatory reasons. We will not use this right to vary the terms of any special offer that applies to you.

 

9.3 No contract exists between you and us until we notify you that we have accepted your order and dispatched the goods.  We are not obliged to accept your order. The sale of the goods takes place only when the wine is dispatched from our warehouse. We will send you an email to confirm when we dispatch your goods.

 

9.4 Relevant United Kingdom law will apply to these terms and conditions and the relevant courts of the United Kingdom will have exclusive jurisdiction. Here are our details should you want to contact us:

Email: ask@sillypointwines.com

Phone: 0203 478 3855